HSG Contacts
4700 Country Club Drive ¨ P.O. Box 1498 ¨ Jefferson City, Missouri 65102-1498 
Phone: 573-893-5300 ¨ Toll Free: 800-234-2297 ¨ Fax: 573-893-3748
Email
Department Name Title Telephone Extension
Executive Mike Delaney President & CEO 313
Joseph Moody Executive Vice President/COO 314
Sue Roush Executive Secretary 313
Accounting Richard Anderson Chief Financial Officer 315
Diane Meadows Assistant Manager - Accounting 324
Diane Scheppers Accounting Specialist 348
Administration Claudia Scott Administrative Assistant 321
Pat Tappel Building Superintendent 329
Dwalla Tuinstra Senior HR Assistant 320
Claims Ron Poindexter Senior Vice President - Claims 326
Ed Intagliata Claim Manager 325
Jerry Jacober Claim Manager 328
Phyllis Kiesling Claim Specialist 332
David Waugh Claim Counsel 327
Julie Wilbers Claim Specialist Assistant 339
Information Technology Bernard Tappel Senior Vice President - Information Technology 333
Tracy Hernandez Programmer/Analyst 344
Jennifer Wilbers Information Technology Specialist 322
Risk Management Robert Thompson Senior Vice President - Risk Management 336
Mary Sue Hamilton Senior Risk Management Consultant 323
Janet Schaffner Risk Management Consultant 305
Jodie McCloud Risk Management Consultant 345
Kim Schlup Client Services Coordinator-RM Services 304
Underwriting Helen Winge Senior Vice President - Underwriting 318
Connnie Lueckenhoff Underwriter II 303
Diane Kliethermes Underwriting Assistant 338
Jesseca Muenks Underwriter I  337
Julie Thomas Underwriter I 335
Kimberly Plassmeyer Underwriting Assistant 346
Pro Con 
16052 Swingley Ridge Road  ¨ Suite 125 ¨ Chesterfield, Missouri 63017

Phone: 636-536-0502 ¨ Toll Free: 800-522-2776 ¨ Fax: 636-536-2375
Email
Name Title
Richard Hansmann President
Jim Buffa Assistant Vice President - Marketing
Melissa Heaton Senior Account Manager
Mary Wittmeyer Production Coordinator