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This service gives our insured clients access to Risk
Management assistance and advice in the event of an adverse
outcome. For emergency situations, physicians, risk managers, and
hospital administration can contact a HSG Risk Manager 24-hours a day, 7
days a week.
During normal business hours (8a-5p), simply call our
home office and request Risk Management Services. After normal
business hours, call our regular telephone number and our automated
telephone system will provide instructions on how to activate the 24-hour
Adverse Outcome Hotline. Callers will then be asked to provide a brief
description of the event, their name, and telephone number. HSG Risk
Management staff will return the call.
To obtain 24-hour Adverse Outcome cards for easy
reference, please contact Kim Schlup, Risk Management Client Services
Coordinator at 800-234-2297, ext. 304. |
